Privacy Policy

Emozoc is operated by Lereo. This policy applies to the Emozoc website and the Emozoc service accessed through an app. For privacy questions, contact support@emozoc.ai.

• Account and sign-in: your email address, account identifier, sign-in information, and any name or profile details provided when you choose Google sign-in.
• Artwork and creations: files you upload, your builder settings, generated previews and STL files, and related generation and download history. If you ask for help with a failed result, we may also keep the artwork and details you submit for review.
• Points and payments: your points balance and activity, purchases, payment status and references, and details needed for purchase records or invoices. Website card payments are handled by Stripe; we do not receive your full card number. If in-app purchases become available in a Google Play version, Google Play handles those payments and sends us the details needed to credit your account.
• Support and technical data: messages you send us, plus information such as IP address, browser or device details, and error and usage records that help us run and protect the service.

The website uses browser storage to keep sign-in and workspace state. If Google Analytics is enabled, it may use cookies or similar technologies to measure visits and page activity.

We use this information to create and secure accounts; process artwork and generate files; deliver downloads; manage points, purchases, refunds and invoices; answer support requests; maintain and troubleshoot the service; prevent abuse and fraud; and meet applicable legal obligations.

When analytics is enabled, we use it to understand how the site is used and improve its performance and experience. We do not use your artwork for advertising.

We use service providers to run Emozoc: Supabase for accounts and data storage, Railway for hosting, Stripe for website payments, and Google for optional sign-in and analytics when enabled. If purchases are offered in a Google Play app, Google Play also processes those payments. Each provider receives the information needed for its service.

We may also disclose information when required by law, to respond to a valid legal request, or to protect the service and its users. Our providers may process information in countries other than your own.

Generated STL files and their history normally expire after 7 days. Temporary files used to process your artwork are kept for a shorter time. Account information is kept while your account is active, and support material may be kept while we handle your request.

After account deletion, limited purchase and invoice records may remain when needed for tax, accounting, refunds, disputes, security, or fraud prevention. They are kept for the applicable required period or while a related matter remains open, then deleted or anonymized. Operational logs and backups may follow separate schedules appropriate to their purpose.

You can ask us about your personal information or request its correction or deletion by emailing support@emozoc.ai. You can also request deletion of your Emozoc account and associated data from Account Settings or through our public deletion page, including after uninstalling an app.

The deletion page asks you to verify control of your account email and confirm the request. We then process the request, remove the sign-in account and associated artwork, files, and other account data, except for the limited records described above. A submitted request is not immediate deletion; active generation work may need to finish first.

We use HTTPS for data sent to and from Emozoc, access controls for account data, and private storage for user files. Access to operational and support information is limited to people and services that need it for their work. No online service can guarantee absolute security; please contact us if you think your account or data has been exposed.

We may update this policy when Emozoc or its data practices change. The date at the top shows the latest version. Where required, we will give additional notice of material changes.

Privacy questions or requests can be sent to support@emozoc.ai.